DISCLAIMER

WideEye.co.uk website (hereinafter “the Website”) is operated by Wide Eye Clothing (hereinafter “the Company”).

This page contains important information about users’ legal rights and obligations when using the Website and the service (hereinafter “the Service”); the Service being the purchase of the clothing and or other items (hereinafter “Product”, “Products”).

The following document represents a collection of Terms and Conditions (hereinafter “Terms”) users (hereinafter “User”, “Users”) must abide when accessing, using, and navigating the Website, and all of its sections, as well as when purchasing the Products. Users are advised to read the following document, as accessing and using the Website, and all of its sections and/or Service implies that the User has read and accepted the Terms and Conditions and is bound by the Terms without exception. The Company recommends reading Terms and Conditions periodically, as the Company reserves the right to modify the Terms at any given moment, and is not obligated to notify the Users regarding the changes made in the document.

If Users have objections regarding the Terms and Conditions of the Website, or Service it provides, they should refrain from using the Website.

PRODUCTS AND THE SERVICE OFFERED ON THE WEBSITE

On the Website, Users can search through clothing and or other items (Products) that are offered on the Website. Use of the Products and the Service is in compliance with the Terms and Conditions mentioned in this document.

PRODUCT PURCHASING

As mentioned in the Privacy Policy, to be able to purchase the Products, Users must provide personal data 一 first and last names, the companies they work for, as well as addresses, ZIP codes, cities, phone numbers and their birthdays (optional). Besides these required fields, Users can check a “CREATE AN ACCOUNT?” checkbox that allows Users to create accounts, and “SHIP TO A DIFFERENT ADDRESS” that enables Users to change shipping addresses. Collecting and processing of Users’ personal data is managed in compliance with the Privacy Policy.

When making purchases, Users agree to provide all the necessary information required for such action. The information needs to be true, valid, and up to date, and the Users are responsible for the truthfulness, absoluteness, of such information. If the Company suspects that the User provided false, incomplete, or outdated information, the Company reserves the right to decline to ship the Product(s) and/or to suspend the User’s account temporarily, or to cancel it permanently.

The Company advises Users to protect their registered accounts, keeping the account passwords confidential, and without disclosing passwords to third parties. The User must not allow other Users to access the Website through the User’s account nor is the User permitted to access the Website using the account of another User.

Users take full responsibility for the operations that are managed through their accounts. If the Users suspect that their accounts have been compromised, they must inform the Company immediately by sending an email to [email protected]. In such a case, the Company may suspend temporarily or cancel Users’ accounts.

Users acknowledge that they use the Website and its Service at their own risks and responsibility. The Company does not accept responsibility for the misuse of the Website. The Users are responsible for the damages to the Company resulted from their misuse of the Website and the Service, which breaches the Terms and Conditions and agree to indemnify the Company. Without limitation, the Users assume the entire cost of all necessary servicing, repair or correction in the event of any such loss or damage arising. If applicable law does not allow all or any part of the above-mentioned limitation of liability to apply to you, the limitations will apply to you only to the extent permitted by applicable law.

If the User wants to cancel the order, the User can contact the Company by sending an email to [email protected], explaining the issue. The order can be cancelled only if it is not being processed, that is, in the case of a “made to order” Product process commencing and or a Product that hasn’t been packed and shipped.

RETURN AND REFUND POLICY

The Company will accept gladly all returning Products in the cases when:
– the Product does not fit the User (even though the User has checked the sizing chart),
– the Product has not been manufactured properly,
– the User does not like the purchased Product and wishes to return it.

Users can return the Products 14 working days after the Products have been received. Before returning the Products, Users are obligated to send an email to [email protected] three days upon the delivery date, mentioning that they would like to return the Products and a reason behind such action. Once the Company accepts the User’s request, the User will receive a confirmation email. From the moment the User receives a notification, the User has 14 working days to return the Product.

If Users decide to return the Products, they are required to return the Products in the original packaging, with no damages or signs that the Products have been used. If the Products are returned any differently than it is stated, the Company is not required to issue a refund. Users that wish to return the Products are responsible for the shipping costs.  If returning Products from outside the UK, you are responsible for Import Duties, Clearance or Handling Fees, including any other additional charges.

However, if the User is returning the Product as a result of the Company’s mistake (the wrong Product is sent or in the wrong size), the Company is responsible for handling shipping costs.

The Users have to be aware that the Company is not obligated to replace the items that have been damaged from use, that are torn, stretched or stained.

If there is no Product in stock that can be sent to the User, the User will receive an email containing a coupon code, or any other product that is within the same price range as the Product that is the subject of the return.

Products that are damaged in transport are the responsibility of the selected courier service. The Company will not be held responsible for such misconduct of the Products.

INTELLECTUAL PROPERTY

Website Users are required to use the Website content and navigate the Website without performing unauthorized reproduction.

The Company holds the license and all intellectual property rights of the Website, the Service, as well as the Website design, its source code, and all content included in the Website (images, graphics, text, logos, trademarks, icons, buttons, etc.). Accordingly, unauthorized reproduction, redistribution of the Website, the Service, and the Products is strictly forbidden.

If the User believes that their intellectual property has been compromised by the Company, the User is required to notify Wide Eye Clothing by sending an email to [email protected]. The Company will issue the request and remove such content from the Website if the claim is determined to be true.

PRODUCTS

“Products” is a commonly known term for all clothing and or items the Company offers on the Website.

The Company is obligated to make commercial efforts when providing titles and descriptions of the Products. The Company does not warrant that a Product can be represented using only a Product title, picture or description. The Company advises Users to read carefully Product titles, descriptions and view pictures. Users are to email [email protected] for any required clarity before purchasing the Products.

Additionally, on each Product page, the Company provides the Size Chart, which Users can view the measurements of each Product. The Company advises the Users to check these measurements before buying each Product.

PRICING AND PAYMENT

Prices of the Products are stated in UK Pounds on the Website and include the relevant Value Added Tax. The Company is entitled to modify the price for the Products at any given time without notifying the Users.

The Users are required to pay for the Products in advance, through PayPal or bank transfer. Users are required to follow the payment instructions stated in the Website.

Payment processing through PayPal is within third-party sites. When buying a Product or Products, the User authorizes the Company to collect the corresponding price through the chosen payment method. To protect Users’ identities and personal data, in compliance with the Privacy Policy, the Company does not store payment information on the Website or any database.

Once the User purchases the Product or Products, the Website screen will confirm the purchase. Additionally, twenty-four (24) hours since the acceptance of the order, the User will receive a confirmation email, containing the receipt of the purchase (via PayPal).

USE OF THE WEBSITE, PRODUCTS AND THE SERVICE

Users must use the Website and the Service in compliance with the Terms and Conditions and in good business practice. Users are obligated to access the Website and/or purchase the Products, with a genuine and legitimate interest.

When accessing, and navigating the Website, or purchasing the Products (completing the Service), Users agree not to use the Service for fraudulent purposes. Additionally, Users agree not to conduct any action that could damage the interests or rights of the Company and the Website, or perform any activity that can interfere with the use of the Website or the Service, and impact the security of the Website. Actions that prohibited strictly are:
– User’s impersonation of another User.
– The use of mobile applications, robots and spiders, programs, and/or tools to access, or control any part or parts of the Website or Service.

When accessing and browsing the Website, and using the Service, Users are obligated to use only the method or system that is authorized explicitly by the Company. Any other method of accessing the Website is strictly prohibited.

CHANGES IN THE TERMS AND CONDITIONS AND CONTACT INFORMATION

If provisions included in the Terms and Conditions are invalid or unenforceable, they will be excluded from the document and substituted with the enforceable ones. The Company is not obligated to inform Users if such change occurs. The Users are advised to review the content of this document periodically, so that they may be informed about the latest provisions and changes.

For more information regarding the Terms and Conditions, Users can contact the Company by sending an email to [email protected]