All of our packages are sent via ‘Royal Mail Signed for’, ‘Royal Mail International Tracked & Signed’ or ‘Parcel Force Worldwide’ who offer the safest and most secure service available. We strive to get orders out as quick as possible, and we know how important this is to you! We are constantly looking to up our game to meet your expectations.
To provide you with loads of options, a lot of our stock is printed to order. We aim to post within 7 working days (sometimes much faster, next day where possible). More unique custom orders can take up to 14 working days. If you have not received postage tracking information within 28 days, we will offer a full refund on your purchase. If at this point you still want to receive your order, we will offer a discount to compensate you for the inconvenience.
Unfortunately, we are currently experiencing delays with deliveries from our supply chain (like most of the UK!). Therefore, some of our print to order products may take longer to make and ship than usual.
If you want to know how long roughly it will take to get your order, please email [email protected]
Customs and Duties
Please note that customers outside the UK will be responsible for any IMPORT DUTIES, CLEARANCE OR HANDLING FEES, including any other additional charges. Sometimes goods may be subject to delays, due to customs procedures etc. The customer is responsible for providing any information required by customs to ensure the goods are cleared.