Terms and Conditions
Wide Eye Clothing provides a service to you subject to the following Terms and Conditions which may be updated by us from time to time. These Terms and Conditions constitute a binding contract between Wide Eye Clothing and you.
Purchasing from us
By submitting your order you are offering to buy the goods and agreeing to our Privacy Statement. We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full. If you discover you have made a mistake with your order please contact us immediately. Please do this before we confirm your order.
All prices and offers are subject to change and availability, errors and omissions excepted, subject to not selling below our cost price. VAT is included on all prices (including carriage) at a rate of 20%.
We endeavour to be as accurate as possible in product descriptions and images however, it is possible there may be slight disparities between the description and/or image and the product received.
The delivery times stated in the delivery method is an estimate we cannot give an exact delivery time. We may also deliver the goods in several consignments but will not charge any extra delivery for this. If we have not delivered the goods within 30 days of your order confirmation then you may cancel the contract. We will refund any money paid by you. The buyer is required to notify the company, in writing, of any shortage, miss delivery or other discrepancy immediately, or at the latest within five days of such failure, thereafter the buyer shall be liable for any such discrepancy. In the unlikely event of experiencing any issues, please contact email@example.com
Wide Eye wants all of its costumers to be 100% satisfied with every order and therefore offers a full refund or exchange on any unused goods. Just send the product and receipt to us (email firstname.lastname@example.org for address details) with a note saying who you are, the reason for returning the product and whether you want a refund or an exchange. If you want an exchange then tell us what product you wish to exchange it for, including size and colour if applicable. If the value of the item you would like is cheaper than the original item then we will refund the difference. Refunds will only be made to the credit/debit card or PayPal on which the purchase was made.
We will issue your refund or exchange within 7 working days of receipt of your return (the returned item must be in the same condition as when we sent it). Once the refund has been processed, you will receive an email confirming this. Please then allow a further 3 working days for the refund to be credited to your card (this is dictated by your bank or card issuer) or a further 5 working days for delivery of exchanged products. Delivery charges are non refundable unless you have received an incorrect or faulty item from us.
The goods are your responsibility until they reach us. For your own protection we recommend using a delivery service that insures you for the value of the goods.
If you wish to talk to someone about a return you can email email@example.com
All Garment designs are copyrighted to either Wide Eye Ltd or the artist. Reproduction of these designs without prior written permission is strictly prohibited. For further information contact firstname.lastname@example.org
All web-site design, text, graphics, their selection and arrangement thereof, and all software compilations, underlying source code, software and all other material on this Site are the copyright of Wide Eye Clothing. Permission is granted to electronically copy and to print in hard copy sections of this Site only for the purposes of placing an order with us or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution or republication, without our prior written permission is strictly prohibited.